Shipping Information

Shipping within Canada (Price in CAD$)

Xpress Post—$15 for the first item and $5 each for other item(s) within the same order. A tracking number will be provided and plants should reach you in less than1-4 days by Xpress Post, depending on your location. We ship every Monday.

Heat Pack available for an extra $2.50 each,you may add heat pack to your order by purchasing them in the “Supplies” section in our Catalogue. You may also add “signature required” for $2.00 if you do not wish the parcel to be left outside. We will mark the parcel “Hold at Outlet for pick up”, however Canada Post do not always follow instructions.

Canada Post offers different types of parcel delivery services; the difference is in the speed of delivery and price. After 10+ years of operating our online business and shipping orders all over North America and globally, Xpresspost seems to be the most reliable way and it is our default means of shipping. The standard shipping guide is as follows:

Service Regionally Nationally
Xpresspost 1 day 2 day
Expedited Parcel 1 – 3 days 2 – 7 days
Regular Parcel 4 – 6 days 5 – 10 days

The shipping times provided by Canada Post in the above table are estimates in business days for delivery service between major Canadian cities. Rural deliveries may take longer. We ship orders on Mondays & Tuesdays; our customers usually receive their orders on or before Friday of the same week.

Canada Post also offers a Priority Courier service, however the speed & expense of this service is not necessary for shipping live plants, unless there are other factors involved, i.e.: the need for a ‘last minute’ gift.

We will email you the tracking number for your parcel after your order is shipped out. You will then be able to track the progress of your parcel by visiting the website of Canada Post at www.canadapost.ca

Local pick up in Downtown Vancouver Area can also be arranged for free. Please refer to the Conditions of Sale page for further details on local pick up.

Shipping to the US &  Internationally

We have temporarily suspended out of country shipping due to recently policy change of the CITES regulations from Environment & Climate Change Canada. We apologize but shipping out of country is no longer worth our time and efforts anymore.